Concise Doucumentation

Online and printed help documentation

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  How We Work : Simplifying User Information
   
 

how we work

Technical writing is our expertise. Listening to clients, we have the technical skill set to understand the differing client requirements for online and/or printed documentation for different systems through the project development life cycle. Through our systems experience and client expertise, we apply our insight to the specific application and to the target audience. 

The key steps in a concise documentation project:

 
 

Understanding Requirements
We first set about understanding the aims of your system and examining the key business processes and core components.

Prototype
Next, we create a prototype of the document which provides a guide as to the look-and-feel and writing conventions as well as a basic framework (main headings and topics)

Iterative Delivery Process
Then a series of draft versions are prepared, reviewed and re-worked until the final deliverable is agreed upon and signed off.

 
 

 

A full concise documentation project would run as follows:-