Technical Writing is at the core of our services. Our customer service philosophy incorporates a thorough understanding of software systems, client liaison and delivering professional end user documentation that gives concise explanations and clear instructions.
See our client list and testimonials.
client liaison
- technical staff
Liaising closely with technical staff to gain a thorough insight of the systems under development or in production, we create documentation describing the system and explaining specialist knowledge and best practice in a clear, concise and effective layout.
- end users
Liaising closely with the end users to help the users understand the new system.
online documentation services available
- Compiled HTML (CHM), MS Windows help format
- HTML help pages
printed documentation services available
- user guides
- procedure guides
- process guides
- installation guides
- instruction manuals
reference manuals (online and printed) services available
- technical reference
- administrator’s reference
- programmer’s reference
